Margot (Woolley) O'Neil

Personal Information

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School: University of Michigan

Major: Sports Business

Years at College Works: 2001 to 2003

Career Information

Company You Work For Now: 7-Eleven, Inc.

Title: Product Innovator

Industry: Retail

Brief Description of Duties / Responsibilities

I work within our business innovation group where we focus on figuring out how we can take the brand to new places. We test ideas and build strategies to extend product lines, establish new categories, design concept stores, and figure out ways to connect with our customers digitally (i.e., mobile apps). Our group recently launched new concept stores in Manhattan and Chicago (check them out!), created a partnership with Amazon Lockers, and released our first mobile app for the brand. Lots more to come.

What Has Been Your Proudest Accomplishment Post-CWP?

Winning two big ten championships with UM's women's rowing team and having a successful career.

CWP Career Impact

In one sentence, what has CWP meant to you?

It launched my career. When I took my first position out of undergrad with the Detroit Pistons, the only experience they wanted to speak about was CWP.

How did your CWP experience impact your career? Immediately after graduation? Now?

Taught me how to lead teams, work with others, and serve customers.

What was the greatest lesson you learned from your CWP experience?

Customer service is the cornerstone to any successful company.

Advice

What advice do you have for potential CWP participants? Current CWP participants?

Work hard. Forget about your fears (I was so afraid to knock on doors and talk to customers at first).

What's your favorite memory from CWP?

The social gatherings with our leader, Amy.